Privacy Policy
MUNEY LIMITED
PRIVACY POLICY
We are Muney Limited (referred to as “we” or “us” or “our” or “Muney”). Our registered address at 6 Campden Hill, London, W8 7AD, England. We are a private limited company, and our registered company number is 14640959.
Muney operates a mobile application software called “Muzos” (the “App”) which allocates points to users of the App (“you”) for listening to and discovering music.
We are committed to protecting your personal data and respecting your privacy.
Consent to use of the App
Once you provide consent by selecting "YES", you may change your mind and withdraw consent at any time by contacting us at help@muzos.xyz but that will not affect the lawfulness of any processing carried out before you withdraw your consent.
Introduction
This Privacy Policy (together with our Terms of Use) applies to your use of the App as hosted on the Apple Inc. App Store and the Google LLC Google Play Store (“App Sites”), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (“Device”).
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This App is not intended for individuals under the age of 18 and we do not knowingly collect data relating to minors. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
Important information and who we are
We are the data controller and we are responsible for your personal data.
If you have any questions about this Privacy Policy, please contact us using the details set out below.
Contact details
Our full details are:
Full name of legal entity: Muney Limited
Email address: help@muzos.xyz
Postal address: 6 Campden Hill, London, W8 7AD, England.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues.
Changes to the Privacy Policy and your duty to inform us of changes
We keep our Privacy Policy under regular review.
This version was last updated on 10th of May 2023. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you when you next start the App. The new policy may be displayed on-screen, and you may be required to read and accept the changes to continue your use of the App.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.
Third party links
Our App may, from time to time, contain links to and from the websites of our third party service providers, partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services. Please check these policies before you submit any personal data to these websites or use these services.
The data we collect about you
We may collect, use, store and transfer different kinds of personal data about you as follows:
Identity Data.
Contact Data.
Device Data.
Content Data.
Profile Data.
Usage Data.
Marketing and Communications Data.
We explain these categories of data in the Description of categories of personal data section.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific App feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
How is your personal data collected?
We will collect and process the following data about you:
Information you give us. This is information (including Identity, Contact, and Marketing and Communications Data) you consent to giving us about you by filling in forms on the App, or by corresponding with us (for example, by email). It includes information you provide when you download or register to use the App, register to use a particular feature of the App, or and when you report a problem with the App. If you contact us, we will keep a record of that correspondence.
Information we collect about you and your device. Each time you use our App we will automatically collect personal data including Device, Content and Usage Data. We collect this data using cookies and other similar technologies. Please see our Cookie Policy for further details.
Information we receive from other sources including third parties and publicly available sources. We will receive personal data about you from various third parties as set out below:
Device Data from the following parties: (a) analytics providers; (b) advertising networks; and (c) search information providers.
Contact Data from providers of technical services;
Identity and Contact Data from data brokers or aggregators;
Identity and Contact Data from publicly available sources; and
Streaming history information via the Apple Music Kit.
Cookies
We use cookies to distinguish you from other users of the App and to remember your preferences. This helps us to provide you with a good experience when you use and navigate through the App and also allows us to improve the App. For detailed information on the cookies we use, the purposes for which we use them and how you can exercise your choices regarding our use of your cookies, see our Cookie Policy.
How we use your personal data
We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:
Where you have consented before the processing.
Where we need to perform a contract we are about to enter or have entered with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Please check the GLOSSARY section to find out more about the types of lawful basis that we will rely on to process your personal data.
We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Disclosures of your personal data
When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the third parties set out below for the purposes set out in the table above:
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.
International transfers
We do not transfer your personal data outside the UK.
Data security
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
We will collect and store personal data on your Device using application data caches and browser web storage (including HTML5). To store and sync your data, we use Cloud Firestore which is a cloud-hosted database.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data: see “Your legal rights” below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
In the event that you do not use the App for a period of 180 days, then we will treat the account as expired and your personal data may be deleted.
GLOSSARY
Lawful basis
Consent means processing your personal data where you have signified your agreement by a statement or clear opt-in to processing for a specific purpose. Consent will only be valid if it is a freely given, specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contractmeans processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
Third parties mean:
Professional advisers (acting as processors or joint controllers) including lawyers, bankers, auditors, and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance, and accounting services.
Other third parties may include market researchers, fraud prevention agencies, data analytics providers, advertising networks all committed to helping us optimise user experiences and maintain the highest standards of security and transparency.
Your legal rights
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
if you want us to establish the data's accuracy;
where our use of the data is unlawful but you do not want us to erase it;
where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain features to you. We will advise you if this is the case at the time you withdraw your consent.
Description of categories of personal data
Identity Data: first name, last name, maiden name, username or similar identifier, marital status, title, date of birth, gender.
Contact Data: address, email address and telephone numbers.
Device Data: includes the type of mobile device you use, a unique device identifier (for example, your Device's IMEI number, the MAC address of the Device's wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting.
Content Data: includes information stored on your Device, such as including login information.
Profile Data: includes your username and password, in-App history, your interests, preferences, feedback and survey responses, personal data collected when you’re accessing or using the App, such as: search queries, streaming history, playlists, browsing history, account settings, your music library.
Usage Data: includes details of your use of our App including, but not limited to, traffic data and other communication data.
Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
PRIVACY POLICY
We are Muney Limited (referred to as “we” or “us” or “our” or “Muney”). Our registered address at 6 Campden Hill, London, W8 7AD, England. We are a private limited company, and our registered company number is 14640959.
Muney operates a mobile application software called “Muzos” (the “App”) which allocates points to users of the App (“you”) for listening to and discovering music.
We are committed to protecting your personal data and respecting your privacy.
Consent to use of the App
Once you provide consent by selecting "YES", you may change your mind and withdraw consent at any time by contacting us at help@muzos.xyz but that will not affect the lawfulness of any processing carried out before you withdraw your consent.
Introduction
This Privacy Policy (together with our Terms of Use) applies to your use of the App as hosted on the Apple Inc. App Store and the Google LLC Google Play Store (“App Sites”), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (“Device”).
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This App is not intended for individuals under the age of 18 and we do not knowingly collect data relating to minors. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
Important information and who we are
We are the data controller and we are responsible for your personal data.
If you have any questions about this Privacy Policy, please contact us using the details set out below.
Contact details
Our full details are:
Full name of legal entity: Muney Limited
Email address: help@muzos.xyz
Postal address: 6 Campden Hill, London, W8 7AD, England.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues.
Changes to the Privacy Policy and your duty to inform us of changes
We keep our Privacy Policy under regular review.
This version was last updated on 10th of May 2023. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you when you next start the App. The new policy may be displayed on-screen, and you may be required to read and accept the changes to continue your use of the App.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.
Third party links
Our App may, from time to time, contain links to and from the websites of our third party service providers, partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services. Please check these policies before you submit any personal data to these websites or use these services.
The data we collect about you
We may collect, use, store and transfer different kinds of personal data about you as follows:
Identity Data.
Contact Data.
Device Data.
Content Data.
Profile Data.
Usage Data.
Marketing and Communications Data.
We explain these categories of data in the Description of categories of personal data section.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific App feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
How is your personal data collected?
We will collect and process the following data about you:
Information you give us. This is information (including Identity, Contact, and Marketing and Communications Data) you consent to giving us about you by filling in forms on the App, or by corresponding with us (for example, by email). It includes information you provide when you download or register to use the App, register to use a particular feature of the App, or and when you report a problem with the App. If you contact us, we will keep a record of that correspondence.
Information we collect about you and your device. Each time you use our App we will automatically collect personal data including Device, Content and Usage Data. We collect this data using cookies and other similar technologies. Please see our Cookie Policy for further details.
Information we receive from other sources including third parties and publicly available sources. We will receive personal data about you from various third parties as set out below:
Device Data from the following parties: (a) analytics providers; (b) advertising networks; and (c) search information providers.
Contact Data from providers of technical services;
Identity and Contact Data from data brokers or aggregators;
Identity and Contact Data from publicly available sources; and
Streaming history information via the Apple Music Kit.
Cookies
We use cookies to distinguish you from other users of the App and to remember your preferences. This helps us to provide you with a good experience when you use and navigate through the App and also allows us to improve the App. For detailed information on the cookies we use, the purposes for which we use them and how you can exercise your choices regarding our use of your cookies, see our Cookie Policy.
How we use your personal data
We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:
Where you have consented before the processing.
Where we need to perform a contract we are about to enter or have entered with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Please check the GLOSSARY section to find out more about the types of lawful basis that we will rely on to process your personal data.
We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Disclosures of your personal data
When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the third parties set out below for the purposes set out in the table above:
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.
International transfers
We do not transfer your personal data outside the UK.
Data security
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
We will collect and store personal data on your Device using application data caches and browser web storage (including HTML5). To store and sync your data, we use Cloud Firestore which is a cloud-hosted database.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data: see “Your legal rights” below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
In the event that you do not use the App for a period of 180 days, then we will treat the account as expired and your personal data may be deleted.
GLOSSARY
Lawful basis
Consent means processing your personal data where you have signified your agreement by a statement or clear opt-in to processing for a specific purpose. Consent will only be valid if it is a freely given, specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contractmeans processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
Third parties mean:
Professional advisers (acting as processors or joint controllers) including lawyers, bankers, auditors, and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance, and accounting services.
Other third parties may include market researchers, fraud prevention agencies, data analytics providers, advertising networks all committed to helping us optimise user experiences and maintain the highest standards of security and transparency.
Your legal rights
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
if you want us to establish the data's accuracy;
where our use of the data is unlawful but you do not want us to erase it;
where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain features to you. We will advise you if this is the case at the time you withdraw your consent.
Description of categories of personal data
Identity Data: first name, last name, maiden name, username or similar identifier, marital status, title, date of birth, gender.
Contact Data: address, email address and telephone numbers.
Device Data: includes the type of mobile device you use, a unique device identifier (for example, your Device's IMEI number, the MAC address of the Device's wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting.
Content Data: includes information stored on your Device, such as including login information.
Profile Data: includes your username and password, in-App history, your interests, preferences, feedback and survey responses, personal data collected when you’re accessing or using the App, such as: search queries, streaming history, playlists, browsing history, account settings, your music library.
Usage Data: includes details of your use of our App including, but not limited to, traffic data and other communication data.
Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Updated on: 18/09/2023
Thank you!